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Urgent! Administrative Clerk: Technical Specialist in Klerksdorp | SENWES Ltd. | Expertini
PURPOSE OF THE JOB:
Provide administrative support to the Technical Specialist by managing documentation, coordinating workshop reports, handling customer communication, and ensuring accurate data management, particularly using Microsoft Excel.
ADMINISTRATIVE SUPPORT:
Core Tasks:
Assist the Technical Specialist in compiling, formatting, and organising reports, presentations, and operational documentation.
Ensure all records are well-structured and easily accessible.
Maintain accurate records of technical data, job cards, service histories, and equipment repairs, ensuring that all documentation is up to date.
Schedule and coordinate meetings, training sessions, and site visits.
Prepare agendas, take minutes, and distribute relevant materials.
Track and monitor tasks assigned to the Technical Specialist and workshop teams, ensuring deadlines are met.
Ensure adherence to company policies and procedures related to administrative functions.
DATA MANAGEMENT AND EXCEL REPORTING:
Core Tasks:
Prepare and maintain detailed spreadsheets for tracking service performance, job completion rates, and workshop efficiency.
Use formulas, pivot tables, and charts for data analysis.
Assist in monitoring workshop financial data, including cost analysis, revenue tracking, and performance benchmarking against targets.
Generate and interpret reports related to technical escalations, job completions, and outstanding work orders to support decision-making.
Maintain and update workshop databases, ensuring accuracy and integrity of information, including stock levels, service histories, and customer details.
Use advanced Excel functions such as VLOOKUP, conditional formatting, and macros to streamline reporting and data analysis.
CUSTOMER & WORKSHOP LIAISON:
Core Tasks:
Act as the first point of contact for administrative inquiries from customers, providing support related to job status, service schedules, and documentation requests.
Serve as a communication link between the Technical Specialist, workshop managers, and technicians to ensure smooth operations.
Assist in logging and tracking customer complaints, ensuring they are escalated and resolved efficiently.
Prepare and distribute quotations, invoices, and work order confirmations to customers as required.
Ensure timely follow-ups on pending service requests, job completions, and customer feedback to enhance client satisfaction.
COMPLIANCE & AUDITING SUPPORT:
Core Tasks:
Assist in auditing administrative records for accuracy and completeness, ensuring that job cards and service reports are properly documented and signed off.
Ensure that all safety and compliance documentation is properly maintained and up to date as per Occupational Health and Safety (OHS) regulations.
Support the Technical Specialist in checking and verifying the accuracy of reports, service logs, and financial data before submission.
Compile and organise documentation required for internal and external audits related to workshop performance and compliance.
Assist in ensuring adherence to company policies, industry standards, and relevant legislation in all administrative functions.
JOB REQUIREMENTS
Qualifications: National Senior Certificate
Requirements: At least 2 years of administrative experience, preferably in a technical or workshop environment.
____________________________________________________________________________________________________________________
CLOSING DATE: 21 SEPTEMBER 2025
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Unlock Your Administrative Clerk Potential: Insight & Career Growth Guide
Real-time Administrative Clerk Jobs Trends in Klerksdorp, South Africa (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Administrative Clerk in Klerksdorp, South Africa using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3003 jobs in South Africa and 7 jobs in Klerksdorp. This comprehensive analysis highlights market share and opportunities for professionals in Administrative Clerk roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! SENWES Ltd. is currently hiring and seeking a Administrative Clerk: Technical Specialist to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SENWES Ltd. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Administrative Clerk: Technical Specialist Jobs South Africa varies, but the pay scale is rated "Standard" in Klerksdorp. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Administrative Clerk: Technical Specialist typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Administrative Clerk: Technical Specialist interview at SENWES Ltd., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SENWES Ltd.'s products or services and be prepared to discuss how you can contribute to their success.
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